Case Study: Heidelberg Materials achieves accelerated, touchless AP processing with Basware SmartCoding

Heidelberg Materials - Customer Case Study

Heidelberg Materials, a global building‑materials leader operating in over 170 countries, faced slow, error-prone accounts payable processes driven by paper invoices, manual SAP data entry and multiple ERP versions. This fragmented, labor‑intensive approach limited automation, increased costs and hindered scalability.

The company rolled out Basware’s AP Automation with SmartCoding in phases; the AI‑driven SmartCoding learned from historical data to propose coding for non‑PO invoices with country‑specific confidence thresholds. Live in 10 countries, it processed 10,000 invoices in under two months, predicted 88% of cost‑object dimensions correctly and lifted touchless processing to 48%, yielding faster processing, higher accuracy and significant time savings.

Heidelberg Materials

Anand Singh

International Development, Head of Process Transformation & Integration