Case Study: Dexcom achieves faster AP processing and improved employee morale with Basware

Driving Operational Excellence and Employee Satisfaction

Dexcom, a global medical-technology company that makes continuous glucose monitoring systems, faced growing accounts payable (AP) pain as it scaled: highly manual invoice processing across multiple regions created overtime, burnout, poor morale and difficulty meeting diverse tax and regulatory requirements.

Partnering with Basware and implementation partner Extropy, Dexcom automated invoice matching, real-time tracking and analytics. The change cut PO invoice cycle time from 13.2 to 5.7 days, eliminated overtime, improved employee morale, captured early-pay discounts and gave the AP team better visibility and KPIs so they can focus on strategic work.

Dexcom

Kathy Tanner

Accounting Manager for AP