Case Study: YMCA of Greater Houston achieves streamlined AP and 4-day invoice processing with Basware

YMCA of Greater Houston - Customer Case Study

The YMCA of Greater Houston, a large nonprofit delivering fitness, youth programs and community services, faced inefficient, highly manual accounts payable and procurement processes across many locations. Its purchasing needs were often non‑standard (for example, bus services for camps), making a rigid procurement system impractical and creating long, paper‑driven workflows.

YMCA Houston implemented Basware’s AP Automation and Procure‑to‑Pay solutions—adding PO automation, custom free‑text request forms and vendor punch‑out catalogs—to digitize and streamline workflows. The change delivered 100% digital procurement, touchless invoice processing with a four‑day turnaround, better vendor coordination and significant staff time savings that were redirected to mission‑critical work.

YMCA of Greater Houston

Sean Cawthon

Executive Director of Finance