Case Study: Red Flag Group achieves more relevant due diligence search with Basis Technology Rosette

More Relevant Search for Due Diligence

Red Flag Group provides global due diligence and compliance screening services across 194 countries and 54 languages, but its existing name-search tools produced too many false positives, struggled with multilingual and non-Latin names, and returned inconsistent match scores. As a result, customers had difficulty finding relevant matches quickly and confidently in IntegraWatch, Red Flag Group’s screening platform.

To solve this, Red Flag Group implemented Basis Technology’s Rosette intelligent name search as an Elasticsearch plugin, adding fuzzy cross-lingual name matching across 18 languages and 12 scripts. Basis Technology’s solution improved relevance, reduced the burden of manually collecting name variations, and helped Red Flag Group better match names in English, Chinese, Arabic, Russian, and other languages, giving the company a stronger customer retention and acquisition advantage.

Red Flag Group

Paul Johnson

Product Director of IntegraWatch