Case Study: Dunelm achieves faster, smarter SAP change management with Basis Technologies ActiveControl

Dunelm reduces major SAP incidents and manual effort with Basis Technologies

Dunelm faced challenges with an overly complex and unwieldy SAP environment that was hindering its growth. Excessive customization, reliance on external developers, and disparate teams led to major production incidents and delayed innovation. To overcome these issues, Dunelm partnered with Basis Technologies and its solution, ActiveControl, to transform its SAP change and release processes.

Basis Technologies implemented ActiveControl to automate and streamline Dunelm's SAP governance. The solution provided advanced analyzers to triage approvals and manage dependencies, which significantly increased the quality of developments and reduced manual effort. As a result, Dunelm saw a significant decrease in major incidents, gained more time back for its teams, and established a single source of truth for audits, allowing the company to deliver change faster and smarter.

Dunelm