Case Study: 3M cuts SAP downtime and reduces risk with Basis Technologies' ActiveControl

3M cuts SAP downtime by 6 hours with Basis Technologies

The healthcare division of 3M faced challenges with its inefficient and manual SAP change management processes, which were hindering innovation and growth. Using SAP's native tool, ChaRM, led to user frustration, missed milestones, and a lack of visibility, putting core business processes at risk. To overcome this, 3M turned to Basis Technologies and its change automation software, ActiveControl.

By implementing ActiveControl, Basis Technologies provided 3M with a globally integrated platform that automated approval workflows and served as a single source of truth for all changes. This solution resulted in a specific change deployment finishing six hours ahead of schedule, leading to significant cost savings given the high cost of downtime. With increased confidence and efficiency, 3M is now equipped for future intelligent change, such as a potential S/4HANA migration.

3M