Case Study: PokitPal empowers users with round-ups and faster Open Banking connections with Basiq

PokitPal is using CDR & round-ups to empower users

The customer, PokitPal, which had acquired the round-up platform Sipora, faced a significant challenge with user onboarding. The process required individuals to manually enter their banking details, which created friction and caused many potential users to drop off during sign-up, hindering conversion rates.

The vendor, Basiq, provided its Open Banking solution to address this. By leveraging Basiq's secure platform and data connectors, PokitPal streamlined the account connection process. This resulted in an 80% reduction in the time it took for a user to connect their account, greatly improving customer satisfaction and retention while also providing access to a larger cohort of new customers.

Pokitpal

Samuel Torpey

Head of Partnerships