Case Study: City of Medina, Ohio achieves streamlined permitting and faster project completion with BasicGov

City of Medina Ohio - Customer Case Study

BasicGov helped the City of Medina, Ohio, address a pressing operational gap: the Planning, Building and Engineering departments had no networked computer system, making collaboration on permits, inspections and code enforcement inefficient and hard to track.

Medina implemented BasicGov’s Planning, Permits & Inspections and Code Enforcement modules to create a single, centralized process for contractors, residents and staff. The solution produced departmental collaboration, permanent searchable records, robust internal and state reporting, faster project completion and improved customer service.

City of Medina Ohio

Greg Hannan

Director of Planning & Zoning