Case Study: Kennards Hire achieves integrated branch management and growth with Baseplan Software

Kennards Hire - Customer Case Study

Kennards Hire, an Australian equipment rental company, required an integrated software solution to manage both its back-office and front-counter operations without needing separate, interconnected systems. They partnered with Baseplan Software to implement its comprehensive ERP business management solution tailored for the rental industry.

Baseplan provided a single, integrated software application that was implemented in stages, starting with the back office and then rolling out a highly customized counter module across all 120 branches. The solution, supported by Baseplan's ongoing partnership and development, streamlined processes, empowered branch staff with better access to information, and introduced new functionalities like a service module for fleet maintenance. The vendor's close collaboration ensured the software continually evolved to meet Kennards Hire's needs, supporting its growth and operational efficiency.

Kennards Hire

Stuart Dean

Head of IT