Case Study: Malwarebytes amplifies customer voice with Base

Malwarebytes boosts reviews 10x with Base

Malwarebytes, a leading cybersecurity company, needed to scale its customer advocacy efforts and amplify customer voices to generate more social proof and reviews. They turned to the vendor Base to find a platform that could centralize customer engagement and help them achieve these goals.

By implementing Base's platform, Malwarebytes was able to empower its customers to become brand advocates. The solution delivered significant results for the vendor, including over 13,000 social shares, a 10x surge in reviews on Gartner and G2, and the collection of more than 100 fresh customer testimonials.

Malwarebytes