Case Study: Zimmer Biomet achieves global labeling harmonization, regulatory compliance and 99.99% uptime with BarTender

New labeling system enables regulatory compliance and unprecedented systems efficiencies at medical device manufacturer Zimmer Biomet

Zimmer Biomet, a global medical device manufacturer that grew through mergers and acquisitions, faced fragmented legacy labeling systems across its facilities that couldn’t scale to new barcode standards (like 2D Data Matrix), required hard‑coding, suffered print latency and outages, and made EU MDR compliance difficult. To harmonize labeling and regain control, Zimmer Biomet selected ROBAR from Innovatum for enterprise labeling, with label design and printing powered by BarTender.

Using ROBAR with BarTender, Zimmer Biomet centralized label data, automated conditional printing and destination labeling, and integrated with 12+ PLM/ERP systems to drive global label generation and approvals. The solution delivered measurable impact: 99.99% uptime, first‑label-out in about three seconds worldwide, a single template printed for 30,000 SKUs across 75 sites and ~50 printer models, over 800 users processing ~9,000 multicopy label requests daily, and instant mass updates across 125,000 labels—improving efficiency, traceability and regulatory compliance with BarTender at the core.

Zimmer Biomet

Aimee Wright

Manager for Global Labeling