Case Study: DairyChem achieves 96% reduction in labeling errors with BarTender

Whey ahead of the curve: DairyChem reduces labeling errors by 96% with BarTender

DairyChem, a midsize natural dairy flavor supplier based in Fisher, Indiana, faced frequent labeling mistakes and labor-intensive manual processes that cost time and resources—about 5–6 labeling errors per week (roughly 286 per year) and rework of hundreds of pails weekly—compounded by new GHS labeling requirements. To address this, DairyChem deployed BarTender, using BarTender Enterprise alongside integrations with blendAPPS and NetSuite to replace their old Label Matrix system.

By integrating BarTender with blendAPPS and NetSuite and using template‑based, two‑click printing to any site, DairyChem automated label generation (including GHS pictograms, barcodes, QR codes and customer logos) and removed manual data recall. The BarTender solution reduced labeling errors by 96%, sped order intake and fulfillment, enabled remote printing to multiple locations, and supported DairyChem’s operational growth and increased revenue.

DairyChem

Kyle Hunt

Vice President of Operations