Barracuda
17 Case Studies
A Barracuda Case Study
Brick9, a Belgium-based IT services provider for SMEs, faced the challenge of its small business customers preferring inconsistent break-fix plans over managed services, which limited revenue and growth. Partnering with Barracuda, Brick9 built new service offerings using Barracuda Email Protection, CloudGen Firewall, Intronis Backup, and Security Awareness Training to address this.
The solution from Barracuda enabled Brick9 to grow its managed-services customer base by helping prospects identify hidden IT costs and by demonstrating value through free trials and detailed reports. As a result, Brick9 positioned itself as a trusted advisor, securing significant clients like a government-run school with 12,000 users and building long-term customer relationships.