Case Study: SurfStitch doubles ROI with Barilliance cart abandonment software

SurfStitch doubles ROI and boosts conversions by 300% with Barilliance

SurfStitch, a leading Australian online retailer of surf and fashion brands, was facing challenges with its existing cart abandonment and product recommendation provider. Their system operated on a 24-hour delay and offered limited personalization. Seeking a more sophisticated and easily implemented solution without burdening their internal IT team, they turned to Barilliance.

Barilliance implemented its cart abandonment software, which was quickly set up and began sending real-time, personalized emails. This solution doubled SurfStitch's ROI and achieved a 300% increase in conversion rates. Following this success, Barilliance's product recommendations were also deployed, contributing to 26% of the site's total revenue and increasing the average order value by 15%.

SurfStitch