Case Study: Marriott International achieves seamless hybrid hotel meetings with Barco ClickShare Conference

Marriott envisions the future of hotel meetings and hospitality with ClickShare Conference

Marriott International, the world's largest hotel chain, faced the challenge of adapting to the growing need for hybrid workspaces as the workforce evolved post-pandemic. They sought a guest-friendly, wireless solution to seamlessly unite remote and in-person meeting participants without requiring extensive technical support from their staff. They turned to vendor Barco and its ClickShare Conference solution to meet this need.

Barco's solution provided an intuitive, agnostic platform compatible with any laptop and major UC&C software like Microsoft Teams and Zoom. It allowed Marriott guests to instantly set up wireless meetings, connecting to room audio and video peripherals within seconds. The results included an optimized guest experience and the elimination of technical hassles for staff, enabling Marriott to position its hotel lobbies and meeting rooms as attractive, future-proof collaboration spaces that embrace hybrid work.

Marriott International

Neil Smith

Director, IT Business Partnership & Planning – Digital Guest Experience