Case Study: PT Waterco Indonesia improves reporting efficiency with Barantum CRM

PT Waterco Indonesia streamlines daily reports with Barantum and gains real-time KPI visibility

PT Waterco Indonesia, a branch of an Australian company providing environmentally friendly swimming pool and water treatment equipment, faced challenges with manual and inefficient reporting processes. Their sales team relied on Excel and Word for daily reports, lacking a centralized system. To address this, they implemented the Barantum CRM system.

The Barantum solution provided a centralized system for real-time report management, enabling supervisors to better monitor team activities and KPIs. The customer service was noted as highly responsive. As a result, Waterco gained clear visibility into daily, weekly, and monthly sales figures and successful bids, which were previously unknown. The team found the system effective, efficient, and easy to use, significantly streamlining their business operations.

PT Waterco Indonesia