Barantum
28 Case Studies
A Barantum Case Study
PT Dharma Guna Wibawa (DGW), an Indonesian agrochemical and agricultural supplies company, faced significant challenges in managing its field agents and accessing data across remote areas with limited connectivity. Their previous system was difficult to access on the go and could not reliably retrieve or export crucial company data. To solve this, they implemented the CRM system from vendor Barantum.
The Barantum solution provided a mobile-friendly and user-friendly application that supported offline transactions, enabling real-time data access and export in minutes. This led to a major increase in team productivity for PT DGW. The company also highlighted Barantum's 24-hour support service as a key differentiator, allowing for rapid resolution of any field issues.