Case Study: FKS Multi Agro achieves 70% productivity boost with Barantum CRM Call Center

FKS Multi Agro boosts call center productivity by 70% with Barantum

FKS Multi Agro, a distributor of Bola-brand soybeans, faced the challenge of efficiently operating a call center to connect with end-users across Indonesia. Their previous system was not meeting their needs for broad and efficient communication. This led them to seek a new solution from vendor Barantum, implementing their CRM and call center service.

By switching to Barantum, FKS Multi Agro gained a more stable system with a user-friendly interface and responsive technical support. This solution made their call center operations faster and more productive. The vendor Barantum helped achieve a measurable positive impact, resulting in a 70% boost in the team's overall productivity.

FKS Multi Agro