Case Study: Netstrata boosts leads with Bapple's UX-led strata management website redesign

Netstrata boosts leads by 20% with Bapple

Netstrata, a leading Australian strata management company, faced a challenge with an outdated website that was disconnected from its brand. The site lacked a clear message, had difficult-to-find call-to-actions, and was not generating enough leads, failing to keep up with the company's growth. They engaged the vendor Bapple for UX design and custom WordPress website development services.

Bapple implemented a solution grounded in conversion optimization and user experience design. Their approach included heuristic analysis and usability testing to create a simple user flow that educated visitors and reduced clicks. This resulted in a 20% reduction in bounce rate and a 20% increase in leads for Netstrata, alongside a new intuitive information architecture design.

Netstrata