Case Study: Tech Transport achieves real-time carrier pricing, instant shipment visibility and higher margins with Banyan Technology's LIVE Connect

Tech Transport Improved Its Operations And Customer Service With Live Connect

Tech Transport, a third‑party logistics provider in Milford, NH, needed to integrate and maintain many carrier APIs in its transportation management system but didn’t have the internal bandwidth to keep them current. To address that gap, Tech Transport partnered with Banyan Technology and adopted Banyan’s LIVE Connect solution for real‑time LTL carrier rates, ratings and API connectivity.

Banyan Technology implemented LIVE Connect into Tech Transport’s TMS, enabling instant access to up‑to‑date carrier APIs, automated booking, live shipment tracking, and electronic invoicing and document retrieval. The integration increased Tech Transport’s profit margins and allowed the company to pass savings to customers, sped dispute resolution from weeks to near real‑time, and simplified rate comparison and booking across preferred carriers.

Tech Transport

Bob Freed

Executive Vice President