Case Study: Chase Plastics achieves next-day shipping and outrageous customer service with Banyan Technology

Chase Plastics delivers next-day shipping to 3,600 customers with Banyan Technology

Chase Plastics, a Michigan-based plastic resin distributor, needed a new transportation management system (TMS) to replace one that could not integrate with its enterprise resource planning (ERP). This lack of integration forced employees to spend significant time manually web-scraping for carrier rates and shipping information. The company sought an independent TMS from a vendor like Banyan Technology that could connect to a large group of carriers and seamlessly push data to its ERP.

Banyan Technology implemented its LIVE Connect TMS, which integrated easily with Chase Plastics' existing ERP due to its extensive carrier connections and API connectivity. This solution provided a neutral platform for the company to manage its own carrier relationships efficiently. As a result, Chase Plastics can now seamlessly support its next-day shipping services and provide what it calls "outrageous customer service" to its 3,600 customers.

Chase Plastics