Case Study: Våler Municipality achieves cloud-based debt collection with Banqsoft Procasso 10

Våler Municipality First Out Ahead with Cloud Native Debt Collection system

Våler Municipality, a municipality in Norway, upgraded its credit management system by implementing the cloud-native Procasso 10 solution from vendor Banqsoft. The challenge was to move away from an on-premise server installation to a more modern system, simplifying maintenance and updates for their small team.

The solution from vendor Banqsoft provided a fully cloud-based debt collection platform. This shift resulted in a streamlined operation where upgrades are now continuous and automatic, greatly pleasing both the finance and IT departments. The measurable impact is that the staff responsible for collections now spends less than one day per week on the task, and the integration with their financial system, Visma, was highly successful.

Våler Municipality

Runar Holter-Belgen

Våler Municipality