Case Study: Union Bank & Trust manages rapid growth with Banker's Toolbox BAM+

How Does BAM+ Support Large Banks?

Union Bank & Trust, a longtime Banker’s Toolbox customer, faced a major BSA/AML challenge after acquiring Stellar One and nearly doubling in size to more than $8.2 billion in assets. The merger sharply increased alert volumes in BAM+, their suspicious activity detection engine, creating strain on staff and requiring the bank to rethink its workflows and risk settings.

Banker’s Toolbox helped Union Bank & Trust adapt by fine-tuning BAM+ scenarios and parameters to match the bank’s new size and risk profile, while also supporting more structured workflows and tighter controls. As a result, the bank achieved a more manageable alert workload, reduced false positives, and improved operational efficiency, while also gaining tools like Enhanced Due Diligence to support future regulatory needs.

Union Bank & Trust

Amy Crickenberger

AML/Investigations Manager