Case Study: California Business Bank strengthens BSA and fraud prevention with Banker's Toolbox BAM and BAM+

Adapting to Change with BAM and BAM+

California Business Bank faced challenges in its BSA/AML program, including internal audit findings and the risks associated with launching a new online account creation product. BSA Officer Melissa Triplett turned to Banker’s Toolbox and its BAM software to remediate the program and customize monitoring for the new product's specific risks before an upcoming FDIC exam.

Using Banker’s Toolbox’s BAM software, the officer performed a risk assessment and used tools like the Rules Based Risk Report to segregate and monitor the new product line. The solution led to a satisfactory FDIC exam, the highest rating, and a strong internal audit. The bank is now upgrading to BAM+ to integrate fraud modules, further consolidating its risk management into a single platform from Banker’s Toolbox.

California Business Bank

Melissa Triplett

BSA Officer