Case Study: Cox Automotive achieves greater trust in vehicle transactions with Band of Coders' dealer rating system

Cox Automotive secures billions in transactions with Band of Coders

Cox Automotive, a major operator of online wholesale auction marketplaces, faced a significant challenge with its existing dealer rating system. The system was too simplistic, susceptible to manipulation, and showed conflicting data across different marketplaces, which undermined trust for its high-stakes vehicle transactions. To address this, they partnered with Band of Coders for a full stack development solution.

Band of Coders rebuilt the rating system from the ground up, integrating crucial data points like cross-marketplace activity, delivery time, and transaction feedback to create a smarter and more reliable picture of each dealer. The new system included safeguards for edge cases, allowing for manual overrides. The result was a robust system that gave dealers the confidence to transact with sellers they could genuinely trust, thereby securing the wholesale marketplace.

Cox Automotive