Case Study: Omnicell achieves streamlined project status updates and improved stakeholder visibility with Bananatag

How Omnicell Streamlined Status Updates Across Teams

Omnicell, a healthcare technology company, was relying on dozens of weekly Word document updates emailed by individual project managers, leaving Alison Curran, Sr. Manager, PMO, unable to ensure consistency, track opens, or oversee delivery. Bananatag stepped in to replace that manual process with a New Project Status Update template and Bananatag accounts integrated into Outlook so managers could create and send standardized status emails directly from their inboxes.

Bananatag implemented a responsive, branded email template (with status color blocks, contact sections, custom footer and embedded pulse surveys) that is editable from the Outlook preview pane; Alison can administer accounts, monitor all outgoing updates, and access metrics on individual messages or the channel overall. The solution saved project managers time, increased open and click rates, and generated strong positive feedback and helpfulness scores from recipients, giving Omnicell measurable visibility into its project communications.

Omnicell

Alison Curran

Senior Manager, PMO