Case Study: Grubhub boosts driver retention with BAMKO's automated milestone recognition platform

GrubHub automates milestone rewards from 50 to 30,000 deliveries with BAMKO

Grubhub, a major food delivery service, faced the challenge of retaining delivery drivers in a highly competitive gig economy. They partnered with BAMKO to build an automated milestone recognition and reward system to make drivers feel valued and increase their investment in the brand.

BAMKO implemented a custom platform that integrated with Grubhub's driver app to automatically celebrate delivery milestones. The solution instantly provides drivers with redemption codes for a choice of rewards, including branded gear, premium gift cards, or charitable donations. This technology-driven, automated ecosystem successfully increased workforce longevity for Grubhub by ensuring drivers feel recognized immediately upon reaching their goals.

GrubHub