Case Study: International Scholarship & Tuition Services (ISTS) achieves streamlined, paperless performance management and nearly $40K annual savings with BambooHR

How ISTS uses BambooHR Performance Management to help its people succeed

International Scholarship & Tuition Services (ISTS), a Nashville-based education program administration firm with 26–100 employees, faced a cumbersome performance review process that left managers dreading semiannual evaluations. Jennifer Fisher, Director of People and Culture, found reviews took the better part of two weeks for some managers and made tracking and analyzing performance data difficult, creating a need for a faster, more engaging system that supported development.

ISTS added BambooHR® Performance Management to streamline assessments, automate reminders, and centralize reporting. Assessments now take about 15 minutes—saving nearly $40,000 annually—reviews occur quarterly instead of annually, manager time investment dropped up to 50%, HR is paperless, and the organization gained better visibility into performance, alignment, and development to boost retention and leadership readiness.

International Scholarship and Tuition Services

Jennifer Fisher

Director of People and Culture