Case Study: Childcare Worldwide saves time and empowers employees with BambooHR's Ask BambooHR

How Childcare Worldwide uses Ask BambooHRⓇ to streamline HR processes, empower employees with self-service, and save valuable time for more strategic work

Childcare Worldwide, a small nonprofit based in Lynden, Washington, supports children across Africa, Asia, and South America with essentials and spiritual care. With 11–25 remote employees spread across multiple U.S. time zones, HR was overwhelmed by repetitive, time-consuming questions and staff couldn’t easily find needed resources—creating a major time-suck and mental burden that kept HR from strategic work.

Implementing Ask BambooHR allowed the organization to quickly upload content and enable employee self-service, giving staff immediate, accurate answers (about 10 minutes saved per question and a 100% accuracy rating) with links to primary sources. The solution reduced stress, improved accessibility and scalability across locations, provided insight into employee needs, and freed HR to focus on data-driven, strategic initiatives.

Childcare Worldwide

Melissa Elsner

Director of Human Resources