Case Study: Forcura achieves platinum Bell Seal for Workplace Mental Health and elevates employee experience with BambooHR

How BambooHR helped Forcura elevate employee experience and prioritize the mental health of its employees and become a platinum-level recipient of the Bell Seal for Workplace Mental Health national certification, awarded by Mental Health America

Forcura, a Jacksonville-based healthcare technology company serving more than 900 providers across 8,000+ locations, struggled as it scaled from a startup with paper records and spreadsheets to a growing organization of 101–350 employees. Leadership had to build HR processes from scratch while addressing post‑COVID mental‑health and wellbeing challenges, low return rates after parental leave, and pressure to hire and retain engineers without exacerbating burnout.

Adopting BambooHR centralized Forcura’s HR system of record, streamlined payroll and reporting, and brought integrated tools for performance, peer feedback, goals, and monthly wellbeing pulses. The changes drove measurable impact: 75% eNPS participation with a score of 76, consistent wellbeing scores of 4.5/5, a 10% reduction in payroll time and 35% lower payroll costs, and recognition as a platinum Bell Seal recipient for workplace mental health.

Forcura

Jocelyn Donahue

VP of People