Case Study: CTI, Inc. achieves a 90% reduction in payroll time with BambooHR

CTI, Inc. - Customer Case Study

CTI, Inc., a 300–500 employee transportation and logistics company serving Arizona and western New Mexico, struggled with legacy HR processes: paper employee records in filing cabinets, multiple unsynced payroll systems that consumed up to four days a week, and mounting compliance requirements for evolving state legislation. These manual, multisystem workflows created major time and cost burdens across CTI’s 14 locations.

CTI implemented BambooHR as an all‑in‑one HR system—consolidating payroll, time tracking, and employee records, shifting drivers to hourly pay, and adding a custom Compliance tab for industry‑specific tracking. The change cut payroll time from four days to about 20 minutes (≈90% reduction), freed more than 30 hours per month for HR, reduced onboarding time by over 50%, and moved 80% of the workforce to digital systems while simplifying compliance and reporting.

CTI, Inc.

Josh Franklin

HR Program Manager