Case Study: Children's Hospices Across Scotland (CHAS) improves patient care record management with The Care Database from Ballard Chalmers

The Care Database - Customer Case Study

Children’s Hospices Across Scotland (CHAS) needed a care records system that could keep pace with an ever-changing environment while making it easier for staff to capture, navigate, and retrieve patient notes. CHAS worked with Ballard Chalmers and The Care Database to support full family care for babies, children, and young people with life-shortening conditions across hospices, home care, and hospital settings.

Ballard Chalmers helped CHAS implement The Care Database with a user-friendly interface, historic reporting, quick filter options, and easy navigation. The result was faster note searching, better use of appropriate filters, and a reliable trail of historical data so important information was less likely to be missed, alongside prompt support and rapid SLA resolution from Ballard Chalmers.