Case Study: Texans Credit Union cuts turnover in half with BalancedComp

Texans Credit Union cuts turnover in half with BalancedComp

Texans Credit Union, a financial institution with over $2 billion in assets, faced costly and disruptive employee turnover primarily driven by compensation that lagged behind market rates. Partnering with BalancedComp, the credit union identified significant pay misalignment as a key factor through an initial compensation analysis.

BalancedComp implemented a new compensation strategy focused on market alignment, performance-based increases, and transparency. This solution slashed the credit union's employee turnover rate from 49% to 15% over three years, cutting turnover in half and saving hundreds of thousands of dollars annually in recruitment and training costs while significantly improving employee engagement.

Texans Credit Union