Case Study: Response achieves faster time-to-pay with Balance

Response cuts time-to-pay from over a week to minutes with Balance

Response, a B2B marketplace for high-growth businesses, was facing a challenge with slow payment processing. They were using an escrow service and Stripe, which prevented them from turning over transactions quickly to ensure speedy procurement for their customers. They sought a faster, more streamlined payment solution from Balance.

By implementing the Balance B2B Hosted Checkout, Response dramatically reduced its time-to-pay from over a week to just minutes. Balance enabled them to evaluate new buyer risk in six seconds and offer instant payment terms, expanding the number of buyers they can help. The solution also reduced payment costs and led to a marked increase in buyer satisfaction.

Response