Case Study: Response (B2B marketplace) cuts time-to-pay from over a week to minutes with Balance (B2B Hosted Checkout)

Response Cuts Time-to-Pay for High-Growth Businesses

Response is a B2B marketplace that helps high-growth businesses optimize sourcing and procurement. Faced with slow fund turnover while using an escrow service and Stripe, Response needed a faster, more streamlined checkout and payment flow—so they implemented Balance’s B2B Hosted Checkout to accelerate transactions and improve the buyer experience.

With Balance, Response cut time-to-pay from over a week to minutes, can evaluate buyer risk in six seconds, and offers instant payment terms and transaction financing directly in checkout. The Balance solution reduced payment and operations costs, expanded the number of buyers Response can serve, and drove a marked increase in buyer satisfaction.

Response

Keivan Shahida

Chief Executive Officer