Case Study: Bouygues Telecom achieves centralized privileged access control and stronger traceability with BalaBit Shell Control Box

Privileged Account Management At Leading Telecom Operator

Bouygues Telecom, a leading telecom operator, needed to strengthen security around privileged accounts as part of its “Jump-host” project for administrative access to 18,000 network devices and servers. Its existing Solaris and Windows TSE setup lacked detailed logging and a centralized security policy, making it difficult to control shared accounts and meet traceability requirements.

Bouygues Telecom selected BalaBit’s Shell Control Box (SCB) to centralize and secure administrative access across routers, switches, Unix and Windows servers, and telecom systems. With BalaBit, the company gained support for multiple protocols, high-performance session handling, and searchable session recordings, helping it manage privileged accounts, improve traceability, and comply with regulatory requirements while scaling to hundreds of simultaneous SSH and RDP connections per appliance.

Bouygues Telecom

Pierre Granger

Head of Network Security Operations