Case Study: Rally Credit Union accelerates commercial loan growth with Baker Hill UN/FY

Rally Credit Union saves 8 hours per loan with Baker Hill

Rally Credit Union, a large credit union in South Texas, faced challenges in growing its membership and commercial loans without increasing operational costs. Their previous lending process involved multiple, disconnected systems that required triple data entry, leading to errors, inefficiency, and difficulty retaining talent. They partnered with vendor Baker Hill to find a technology solution that would automate workflows and improve the member experience.

Baker Hill implemented its UN/FY Commercial Loan Origination and UN/FY Online Application solutions to create a centralized, end-to-end platform for Rally Credit Union. This solution streamlined the application process, integrated with their core systems, and automated tracking and reminders. As a result, Baker Hill helped Rally save 8 hours per loan, achieve a 72-hour faster approval time, and meet their 15% commercial loan growth goal, all while significantly improving the experience for both members and staff.

Rally Credit Union