Case Study: iSeatz connects loyalty points to hospitality partners with BairesDev

iSeatz connects loyalty rewards to hospitality partners with BairesDev in a 5-year engagement

iSeatz, a provider of a platform for booking travel and hospitality experiences using loyalty points, needed to integrate its systems with those of its numerous hospitality partners. This challenge involved connecting complex loyalty programs from clients like American Express with the reservation systems of suppliers like Expedia and Hertz. To achieve this, iSeatz partnered with vendor BairesDev using a staff augmentation model.

BairesDev developed an engine that seamlessly connected these systems via a central AWS platform. The solution involved updating iSeatz's front-end and integrating the loyalty webpages. Over the five-year engagement, BairesDev's team of 14 specialists successfully built a scalable platform that now processes over $4 billion in transactions annually, creating a win-win scenario for all parties involved.

iSeatz