Case Study: Orlando Utilities Commission improves water metering efficiency and conservation with Badger Meter cellular AMI

Orlando Utilities Commission cuts meter maintenance by 40% with Badger Meter

The Orlando Utilities Commission (OUC) faced challenges with its aging advanced metering infrastructure (AMI), which required extensive field maintenance and provided inconsistent data across its customer base. To decrease maintenance time and improve the understanding of customer water usage, OUC partnered with Badger Meter to adopt a new cellular AMI system.

Badger Meter implemented its ORION Cellular endpoints and BEACON SaaS platform, which eliminated the need for drive-by readings and manual data collection. This solution reduced OUC's meter maintenance activities by over 40% and cut the maintenance backlog by more than 80%. The new system also provided precise, high-interval data that significantly enhanced OUC's water conservation efforts and customer service capabilities.

Orlando Utilities Commission (ouc)