Case Study: Beaufort-Jasper Water & Sewer Authority reduces peak water demand with Badger Meter

Beaufort-Jasper Water & Sewer Authority cuts Monday water demand by 1.1 million gallons with Badger Meter

The Beaufort-Jasper Water & Sewer Authority (BJWSA) faced a challenge of unprecedented population growth, which led to increased water usage and pipe scouring in its distribution system. The utility needed a strategy to manage peak demand, especially on Monday mornings, until a plant expansion was completed. To gain better insights, they worked with vendor Badger Meter.

BJWSA implemented Badger Meter's E-Series ultrasonic meters, ORION cellular endpoints, and the BEACON SaaS platform. This provided near real-time data, enabling a customer engagement campaign that encouraged changing irrigation schedules. The campaign, supported by the EyeOnWater consumer app, reduced Monday water demand by 1.1 million gallons, dramatically cut discolored water complaints, and improved customer service efficiency for Badger Meter's client.

Beaufort-Jasper Water & Sewer Authority (bjwsa)