Case Study: itesys achieves scalable, secure MSP backup and SAP recovery with Bacula Systems

itesys uses Bacula to safeguard its MSP business

itesys, a global MSP that runs SAP landscapes and cloud services from its Swiss headquarters, needed a fast-to-deploy, highly scalable and secure backup solution to protect its customers’ data and its own 24x7 operations. The company required coverage for Linux and Windows servers, multiple databases including SAP HANA, support for NDMP, easy automation, no per‑TB pricing and responsive vendor support — needs that led itesys to choose Bacula Systems’ Bacula backup solution.

Bacula Systems delivered a rapid rollout that began with a license-free proof of concept and has since scaled to protect around 1 PB of data and over 500 instances across two sites, with ongoing addition of machines as the business grows. The Bacula solution reliably backs up and recovers SAP data and applications, offers strong security, extensive customizability and avoids vendor lock‑in, while Bacula Systems’ support has proven highly valuable and cost-effective for itesys.

itesys

Stefan Dunsch

Head of Service Operations