Case Study: 4Com achieves scalable, automated, enterprise-grade backups with Bacula Systems' Enterprise Edition

4Com Evaluates Major Vendors and Chooses Bacula Enterprise Edition

4Com, a market-leading provider of cloud-based in- and outbound customer service solutions in Germany, needed a scalable, multi-platform backup solution after Backup Exec could not handle its many files and unpredictable future data growth. With about 95% Linux servers and some Windows/MSSQL systems, 4Com required reliable cross-platform backups, deduplication, compression, tape and disk support, data-center replication, and predictable long-term costs — and evaluated major vendors before choosing Bacula Systems and its Bacula Enterprise Edition.

Bacula Systems implemented Bacula Enterprise Edition integrated with Puppet for automated, one‑click Linux installs and full support for Linux, Windows, Exchange, MySQL and MSSQL environments, client deduplication, block-device and single-item recovery, and cross‑data-center replication. The solution now protects over 400 servers across nine data centers (more than 200 TB pre-deduplication), runs one full monthly backup with daily incrementals, delivered a fast 48 GB restore, and provides the reliability, scalability and responsive support 4Com required.

4Com

Marc Alexander Hinz

Team Leader of IT