Case Study: Temona achieves 40% better issue documentation with Backlog

Temona sees 40% improvement in issue documentation

Temona, a Japan-based software development company, needed a better way to manage outsourced development work with its offshore vendor Framgia Inc. Their previous project management tool, Redmine, was too difficult for both technical and non-technical team members to use consistently, leading to poor issue tracking, communication gaps, and work falling through the cracks.

Temona implemented Backlog as the standard project management tool for both internal and external projects. With Backlog, issues and work history were easier to document, update, and review, improving communication and transparency across teams. The company reported about a 40% improvement in issue documentation and management, and used Backlog data to better measure productivity and support staffing and budget decisions.

Temona

Noriyuki Nakano

Chief Operating Officer & Chief Technology Officer