Case Study: SoftBank Robotics reduces delayed tasks with Backlog

Reducing the number of tasks behind schedule with Backlog

SoftBank Robotics, a global leader in humanoid robotics, needed a better way to manage Pepper-related projects as its business development team became overwhelmed by emails, spreadsheets, and information gaps. Using Backlog project management and issue tracking, the team wanted to improve visibility, collaboration, and communication with internal members and partner companies.

Backlog helped SoftBank Robotics organize work into projects, track issues, and share progress with Gantt and burndown charts so teams could quickly see which tasks were falling behind. By giving partner companies Backlog access, Backlog reduced inbox traffic, improved transparency, and eliminated busy work like drafting emails and formatting spreadsheets, allowing the team to spend more time on productive tasks that moved business goals forward.

SoftBank Robotics

Atsuyuki Matsuda

Global Business Development Manager