Backlash
69 Case Studies
A Backlash Case Study
Fenty Beauty partnered with Backlash to create a high-impact pop-up retail activation for the UK launch of Fenty Hair at Selfridges. The challenge was to develop an engaging and immersive experience that would do more than just raise visibility; it needed to connect consumers with the brand's philosophy and drive sales in high-footfall locations outside the stores in Manchester and Birmingham.
Backlash designed a solution focused on interactive touchpoints and strategic visual merchandising to maximize engagement. The pop-up encouraged hands-on product exploration and facilitated one-to-one conversations between brand ambassadors and shoppers. This approach successfully demystified the product range, built consumer confidence, drove awareness, and directly boosted sales for Fenty Hair.