Case Study: Puget Sound Energy improves backup visibility and reliability with BackBox

Puget Sound Energy increases the effectiveness and reliability of their multivendor backup requirements using BackBox

Puget Sound Energy, a Washington-based energy utility, faced challenges managing the reliability of backups across its multi-vendor IT infrastructure. Relying on a mix of scripts and manual processes, the company lacked centralized visibility and could not be certain that a successfully run script equated to a viable backup. To meet a federal mandate and improve operational effectiveness, they turned to BackBox Software for a backup recovery automation solution.

BackBox provided a centralized solution that delivered a single-view dashboard for monitoring all backup and recovery results. This enabled Puget Sound Energy to quickly verify backups and troubleshoot issues, reducing checks from a lengthy manual process to a matter of seconds. The implementation significantly improved the company's backup effectiveness and reliability, saving time and resources while providing peace of mind that their systems were secure and compliant.

Puget Sound Energy

William Lidster

Senior Information Security Leader