Case Study: Fortinet achieves automated, low-risk gateway upgrades with BackBox Software

Fortinet - Customer Case Study

Fortinet needed a safer, faster way to upgrade its gateways and clustered firewalls without extending maintenance windows or increasing the risk of downtime. Updating security devices can be time-consuming, especially across large deployments, and failed upgrades can create serious operational and recovery challenges.

BackBox Software provided Intelligent Automation to orchestrate Fortinet gateway upgrades with pre- and post-upgrade validations, multi-step chained upgrades, automated backups, and rollback/recovery if anything failed. With BackBox Software, Fortinet could verify upgrade success, preserve configuration integrity, and reduce the manual effort and risk involved in firewall maintenance.

Fortinet