Case Study: Edafio Technology Partners Scales MSP Firewall Automation with BackBox Software

Edafio Technology Partners slashes firewall update time from 70 hours to 1 with BackBox

Edafio Technology Partners, a managed service provider, faced challenges scaling its operations due to manual firewall administration tasks. The process for applying OS updates and patches was particularly time-consuming and disruptive, requiring a team of seven engineers to work nights and weekends. Seeking to improve efficiency and reliability, Edafio tasked its engineers with finding an automation solution, which led them to BackBox and its Kilter platform.

The solution implemented by BackBox automated key processes like OS updates, vulnerability patching, and daily backups. This resulted in a dramatic reduction of time spent on monthly firewall updates, from 70 hours to just one hour. The automation also extended to over 200 client firewall environments across multiple vendors. BackBox provided significant ROI by enabling efficient, reliable, and scalable management, allowing Edafio to deliver consistent security and performance to its growing client base.

Edafio Technology Partners