Case Study: Bright Bear Technology Solutions achieves simplified backup billing and centralized management with Backblaze for Business

Backblaze for Business simplifies data backup billing and management

Bright Bear Technology Solutions, an Irvine-based IT managed service provider led by Nathan Phinney, struggled with a tier-based backup solution that charged by stored data. Customers would unknowingly exceed limits, causing backups to stop or trigger unexpected costs, and Bright Bear spent significant non-productive time managing per-computer quotas. To simplify backup in their managed services stack, Bright Bear adopted Backblaze for Business.

Backblaze for Business provided an easy-to-deploy, fixed-price solution with unlimited data per client and centralized management features. Bright Bear quickly migrated to the new Groups model (led by Roger Gentry), choosing a single-group setup that centralized billing, license management, restores, and redeployment of licenses across all customers. The result was no more quota surprises, reduced time spent on backup administration, and a scalable managed-service offering—Backblaze for Business even advertises unlimited automatic backups for Mac and Windows for as little as $60/year per computer.

Bright Bear Technology Solutions

Nathan Phinney

President