Case Study: Mauritius Commercial Bank achieves unified multi-country banking with Backbase

Mauritius Commercial Bank reaches 4 countries on Backbase with 86% retail customer satisfaction

Mauritius Commercial Bank (MCB) needed a single unified platform capable of powering every business line, serving every customer segment, and deploying across every geography. To achieve this, the bank partnered with Backbase to implement its composable banking platform.

Backbase provided a composable foundation of backend services, APIs, and infrastructure, which accelerated time to market and gave MCB's teams the freedom to build unique experiences. As a result, MCB's digital platform now serves retail, business, and wealth customers across four countries from a single foundation, achieving an 86% retail customer satisfaction rate and a 4.6-star App Store rating.

Mauritius Commercial Bank